Etusivu \ Consumer Issues \ Supervision of Marketing and Contract Terms \ The supervisory campaign of the FCCA and the Regional State Administrative Agencies revealed shortcomings in the price lists published on driving schools’ websites

The supervisory campaign of the FCCA and the Regional State Administrative Agencies revealed shortcomings in the price lists published on driving schools’ websites

The supervisory campaign was conducted in the spring of 2017 in the areas of all Regional State Administrative Agencies and the Åland Islands. During the campaign, more than four hundred price lists on websites were inspected. The objective of the campaign was to make the services offered by driving schools better comparable and to improve compliance with the price indication regulations (in Finnish). The supervision was based on a model price list drawn up by the Consumer Ombudsman and the Association of Finnish Driving Schools, which shows the information that should be included in the service price list of a driving school.

Enrolling in a driving school is a major financial investment. For this reason, the price of the service is one of the most essential pieces of information that affects consumers’ purchase decisions and financial security. Clearly indicated prices also enable consumers to better compare the different services offered by driving schools.

Based on the results of the supervisory campaign, however, not all driving schools displayed a price list in accordance with the Price Indication Decree on their websites. The companies whose price lists were deemed insufficient were contacted by Regional State Administrative Agencies. If necessary, the companies also received instructions regarding their obligation to indicate prices.