Etusivu \ Consumer Issues \ Electronic Communications Services and Digitalisation \ Information provided to consumers and appliance traders on the impact of the change in the technology of terrestrial TV

Information provided to consumers and appliance traders on the impact of the change in the technology of terrestrial TV

The terrestrial television network will migrate to DVB-T2 transmission technology as of 1 April 2020. After the migration, consumers living in antenna households will need a television or set-top box equipped with a DVB-T2 tuner to be able to watch television programmes.

In a letter sent to appliance traders, the Consumer Ombudsman urged the traders to ensure that consumers receive accurate and comprehensive information on the features of televisions and set-top boxes being sold, in support of their purchase decisions. Via all sales channels, consumers must be informed of whether or not the television or set-top box being sold can continue to receive television programmes after the change of broadcasting technology. The Consumer Ombudsman emphasised that it is also in the trader’s best interests for sellers to be familiar with the products they are selling and for online stores to provide accurate information on the matter.

The FCCA also published a press release (in Finnish), together with the Finnish Communications Regulatory Authority, reminding consumers to pay attention to technology that will soon be outdated when shopping for a television.